How do I upgrade to the latest version of UnitySync?Created: 2019-03-29 11:13:10
Modified: 2023-01-13 10:15:09
Tags: Licensing & Keys System Requirements UnitySync
If you are a current user and your UnitySync maintenance contract is current, there is no charge to upgrade to the latest version of UnitySync.
The new version is always installed to a new directory (not over your existing install). The instructions explain how to copy certain files/connections from your existing install to the new version. (No need to re configure your connections). The Upgrade process does not interfere with currently running connections.
The latest version of UnitySync is always available for download from our web site. When you request a download, you’ll also receive a 15-day temporary key to get you started.
If you do not receive a temp key with your software download or if you need more time for testing before retiring your previous version, email firstname.lastname@example.org to request a temp key for use during upgrade. Once you are up and running on the latest version, email email@example.com . Provide the old Serial Number being replaced as well as the new Serial Number (shown on the landing page of each intstall).
Upgrade instructions are in the Release Notes.
Important Note: Please follow the Upgrade steps precisely! Each version introduces improvements and bug fixes, and changes to your configuration may be necessary to avoid mass deletions or Sync failure.
If you have questions or need further assistance, please reply back to firstname.lastname@example.org. We are happy to help.