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Access Denied when running Office 365 connection

2020-12-15 07:42:40
Errors Office 365 Troubleshooting UnitySync 

UnitySync v2.3 and greater supports syncs to and from Office 365 (O365).

There are two possible causes of an Access Denied message.

UnitySync configured via IIS

If you are using Internet Information Services (IIS) to access the UnitySync User Interface (UI), and you have an Office 365 connection, you may receive an access denied error message when testing or running the connection.

If this occurs, go to IIS > Authentication > Edit Anonymous Authentication . Select ‘Application Pool Identity’ and click OK.

Basic Authentication

In UnitySync versions 3.0 and older, and regardless of how you access the UnitySync UI, you may still receive an Access Denied error because those versions utilize powershell to connect via basic auth. If your O365 tenant has disabled basic auth, you will not be able to connect. Please contact support@dirwiz.com to upgrade to the latest version or re-enable basic auth.

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