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My UnitySync license key does not work

2017-05-31 15:51:02
Licensing & Keys Troubleshooting UnitySync 

There are a few reasons why the key may not work:

You may be using an expired Temporary Key

In recent versions, the error summary of your sync log file will display an error message indicating the expiration date of the temp key if applicable.

You may be running from an unlicensed server

UnitySync is licensed to run on a specific server, identified by UnitySync serial number.

You may have configured connections to too many directories

UnitySync is licensed for a specific number of directories which are identified by IP address. If you configure connections to more IP’s than you have directory licenses you will see a License Error. On the UnitySync Launch Page check how many directories you are licensed for (in the Key Info section) and then how many you have configured. See this knowledge base article for a detailed explanation.

You may also see How is UnitySync Licensed for more information.

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