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Communication Error: Lost Source Connection

2017-05-17 11:12:43
Errors Troubleshooting UnitySync 

Default timeout for Source LDAP connections is 120 seconds. If you receive the following error, you can adjust the timeout.

Fatal Error:
Lost Source Connection
Communications Error

You can increase the default LDAP timeout on Discovery by creating a custom Sourcedef file and adding: sourcetimeout=240

If you still experience the error, increment up by 120 seconds until you no longer receive an error. Please note that the timeout can only be adjusted for Discovery (of your Source) and not Sync (to your Destination).

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