Software Product Roadmap - End of Life (EOL)2019-05-17 11:10:42
Directify emPass Profiler SimpleSync Troubleshooting UnitySync
Products which have reached their End of Life (EOL) will be supported on a best effort basis. Troubleshooting will very likely include a recommendation to upgrade to the latest supported version. Users are encouraged to upgrade to the latest supported version at their earliest convenience.
The latest versions of each product can always be found on our download page.
As of May 2019, our current software versions are:
- UnitySync version 2.9
- emPass version 1.1
- Directify version 6.2
|UnitySync version 2.8||End of Life Jan 1, 2020|
|UnitySync version 2.7||End of Life July 1, 2018|
|UnitySync version 2.6||End of Life Jan 1, 2018|
|UnitySync version 2.5||End of Life Sept 30, 2017|
|UnitySync version 2.4||End of Life Sept 30, 2016|
|UnitySync version 2.3||End of Life Sept 30, 2015|
|UnitySync version 1.x||End of Life July 15, 2014|
|Profiler version 6.1||End of Life - April 1, 2015|
|Profiler version 5.x||End of Life - May 1, 2014|
|Profiler version 4.x||End of Life - April 1, 2008|
|Profiler version 3.x||End of Life - April 1, 2005|
|SimpleSync version 5.x||End of Life - August 1, 2012|
|SimpleSync version 4.x||End of Life - April 1, 2010|
|SimpleSync version 3.x||End of Life - October 1, 2006|
Software upgrade eligibility
If you are an existing customer with a current software maintenance contract, you are entitled to free software upgrades and support for your product. Please go to our Downloads page to request the software download and be sure to review the Release Notes which include the upgrade instructions.
If you are an existing customer, but your maintenance contract has expired, you may request maintenance renewal by contacting firstname.lastname@example.org. Once you have reinstated maintenance, you will be eligible for upgrades and support.
If you have any other questions about version support, product maintenance, software downloads, upgrade information etc, please contact email@example.com.
If you are not yet a licensed user, you may download the fully functional software and receive a 15 day temporary license key on our Downloads page. Contact firstname.lastname@example.org with any questions during your evaluation period.