Discovery/Sync o365 - EXO 3.9 breaks poweshell calls
Created: 2025-12-01 16:21:17Modified: 2026-04-15 10:54:58
Tags: Office 365 Troubleshooting
Recently released Microsoft EXO v3.9 breaks powershell calls used by Discovery and Sync, resulting in the below error1.
To resolve this error, please install EXO v3.5.0 as outlined in Special Office 365 System Requirements
[1] The error below will appear in the log:
Starting Powershell process : 11/26/25 09:01:44
*************************** Powershell Environment ***************************
exo version=3.9.0
powershell version=7.4.0
******************************************************************************
Powershell Error Crit | Unknown Status: Unexpected
Error: 0xffffffff80070520
Context: (pii)
Tag: 0x21420087 (error code -2147023584) (internal error code 557973639)
Powershell Err Msg | No Output
Run Summary : 11/26/25 09:01:57
Run Time | 14 seconds
Error Summary : 11/26/25 09:01:57
Powershell Error | 1
Fatal Error | 1