DirWiz Logo
Knowledgebase

Article Tags

Sync phase ends with LegacyExchangeDN Failure

2020-02-11 14:33:56
Active Directory Errors Troubleshooting UnitySync 

By default, UnitySync requires that your Destination Login ID be a Domain Admin. This allows the legacyExchangeDN root to be detected on the Destination and the appropriate syntax automatically generated for the below default mapping:

legacyexchangedn=~~legacyexchangedn~~/cn=Recipients/cn=~~smtpname~~.~~smtphost~~

If you are using a Domain Admin logon on the Destination tab, the above mapping will usually be successful. (Note: In some instances, even a Domain Admin will throw the error and require the below referenced workaround.)

You will see the sync phase error:

Error Summary : 8/1/2011 12:38:24 PM\\
LegacyExchangeDN Failure | 1\\
Fatal Error | 1

If you can not use Domain Admin credentials for the Destination Login ID you must hard-code the desired legacyExchangeDN prefix in the Raw Config (Custom tab) to insert the parameter exch-legdn defining the specific legdn base for your destination directory.

Share this article: Twitter reddit