Category:Licensing & Keys
Last Updated:2011-08-18
UnitySync licensing is based on:
(1) The UnitySync serial Number as it appears in Help About. This serial number will be used to generate a license key tied to your individual installation, including your directories purchased. In Help About, you will see:
"Directories" shows how many IPs for which you are currently licensed.
"Configured Directories" shows a total of how many IPs are actually included in ALL of your current connections.
Below that is a complete list of all IPs (or hosts) included as a source/dest directory. If an IP appears, it must still exist in one of the connections.
Syncs will fail to run (throw a license key error) if the 'Configured Directories' count exceeds the "directories" license limit. You can fix this by deleting unused connections, or edit the source/dest IPs so your config stays within your limit.
Maintenance Licensing:
A current Maintenance License entitles a client to receive technical support (phone and email, 9-5 EST M-F) as well as product upgrades as they become available.
The first year of maintenance licensing is included in the initial purchase.
Maintenance licensing can be renewed yearly for a fee of 15% of the original purchase price.