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How is Directify licensed?

2019-11-12 10:14:07
Directify Licensing & Keys 

Licensing

Directify is licensed per domain. You define the domain during the Directify installation. Each domain requires its own installation of Directify.

Our technical support team is happy to assist you in determining how many Directify installations are required for your goals and environment.

Your Key and Installation

You’ll receive a temporary key with your Download of the software.

Once you have purchased Directify, you are entitled to a permanent license key. To receive a permanent key, send an email to keys@dirwiz.com and provide the Serial number specified on the Directify Configuration View (config.cgi) on the About tab.

Remember, your maintenance needs to be current to receive a permanent license key. If this is your initial purchase, we’ll contact you regarding your permanent key once payment is received in full. If you are a current client, you may request a permanent license key if your maintenance is current.

The Directify Maintenance Contract

The first year of maintenance is included in your initial cost and entitles you to upgrades and technical support. Renew the contract yearly, and you’ll continue to enjoy access to software updates as well as speedy personal email and telephone support for your questions. Ask us anything - no request is too small - and our support specialists will get back to you with an answer.

Do you have a special request? Is there a feature you would like to see in Directify? Just ask! Our developers are always looking for ways to improve the Directify experience. We’ll work with you to see if the enhancements you desire are possible.

You can reach technical support Monday - Friday, 9am-5pm EST, excluding major US holidays and honoring Daylight Savings Time (EDT). Contact us with your questions anytime at support@dirwiz.com and we’ll respond during our normal business hours.

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