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Troubleshooting: Contacting Support

2019-11-20 10:53:59

Information on options for contacting Technical Support are on our website.

Phone support is most efficient and productive if you first forward relevant log files and/or error messages, with a brief synopsis of your issue, prior scheduling a call. Additionally, many issues are easily resolved via email, providing you with detailed instructions for future reference.

For information on forwarding log files to support for assistance, please review this knowledge base article.

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