Category:Active Directory
Last Updated:2010-01-07
 
Occasionally your destination sync container may contain synced contacts that no longer appear on the source. These objects may be referred to as 'orphaned'. They exist in the sync container, having been synced by a previous sync run. However the current sync no longer contains the object. For whatever reason the Delete did not occur as expected, the orphaned object must now be dealt with manually.
The easiest way to delete these orphaned objects is to run a sync which modifies all objects, then use AD U&C to delete any object without a current Last Modified Date.
NOTE: This is only a valid solution if each Sync container is unique... that is, you do not have multiple connections writing to the same AD container.
In the GUI, select your connection and run Connection > Advanced > Force Mods.
You will get a popup confirmation of how many records will be afected, click OK to proceed.
Run the connection as usual.
This sync run will Modify ALL objects currently in the scope of the sync.
On the Destination AD, use AD U&C to view your Sync container. Set View Columns to include the 'Modified' column. This value shows the last date/time each object was modified. Go to the Sync container and click the 'Modified' column to show older records first. If an object is an orphan it will not have a current date/time.
Records that were modified on this most recent Force Mods sync run will have a current date.
Any record that does not have a current modified date is not part of this connection run, may be considered orphaned and manually deleted if appropriate.