Category:Troubleshooting
Last Updated:2011-10-05
In your web browser, the utility is throwing errors such as Insufficient Permissions, or other 'non save' type errors.
1) File Permissions
When the installation runs, it installs it's \Profiler or \UnitySync files/directories with file permissions set as Everyone - Full Control.
If these permissions are changed, this may affect access to Profiler or UnitySync files.
Note: It is possible for the permissions to have been changed accidentally, perhaps by forcing inherited permissions down the tree where the software is installed. Go to the Properties of the install directory and re assign Full Control to Everyone.
Another common way for permissions to be changed is if you Copy the install directory. This may be done for backup purposes, or perhaps to install parallel versions of the software for the same domain. In any case, a copy/paste of the directory may not copy the exact file permissions from the original install directory. In this case, you also need to go to the install directory and re assign Full Control to Everyone.
Detailed instructions for reassigning Full Control to Everyone on a directory:
a) In Explorer, view Properties of the Profiler install directroy (i.e. \Profiler).
b) Go to the Securities tab.
c) Click Group/User name 'Edit'.
d) Click Add.
e) Type 'everyone' in the 'Names to select' box and click Check Names.
f) Click OK.
g) Select the new 'Everyone' user and enable Full Control.
h) Click OK.
Return to the usual Profiler config url or UnitySync general tab and reload the page. Verify if this fixed the error.
2) Integrated Authenication
Try turning off Anonymous access and turning ON windows Authentication.
Refresh your page and verify you no longer have file save issues.
If you continue to have difficulties, contact Support@DirWiz.com.