Category:Licensing & Keys
Last Updated:2009-04-30
This article pertains to SimpleSync v5. If you are running v4, please refer to the v4 License article.
Obtaining a SimpleSync v5 Permanent License Key
Permanent license keys are released to customers who have purchased the SimpleSync software and have a current maintenance contract.
If your Maintenance Contract has expired, you may contact sales@dirwiz.com to request a quote for maintenance renewal.
As of SimpleSync v5, the only piece of information required to receive your permanent license key is the Serial Number as it appears in Help About.
Please install v5 on the server where you intend to run it. Go to Help About to obtain the Serial Number.
(If you are not ready to install on your permanent server, please utilize the temp key you receive when you download v5. Request your key later after you have installed on your permanent SimpleSync server.)
To obtain your permanent license key, email the v5 Serial Number to support@dirwiz.com, Subject: SimpleSync v5 Key Request .
The SimpleSync v5 license key is a long text string, looking something like this:
MjQ0NDU1MTc4NQB+11XJ4IKCsnmLisl51/JvVqOTfZTL01agy
EzupSpFLK3KMcwuJ22JOKpCiocHCUCYk5CaFyNwsPPuOq5qOy
1x
When you have received your permanent license key string, go to SimpleSync v5 Help About, enter the key string and click Save Key.
Requesting a Serial Number Change to an Existing Permanent License Key
As of SimpleSync v5, the only piece of information required to receive your permanent license key is the Serial Number as it appears in Help About. If you need to move your SimpleSync software to a new server, email the OLD and NEW serial numbers to support@dirwiz.com, Subject: LICENSE KEY CHANGE REQUEST.
Licensing of IPs in SimpleSync v5
As of SimpleSync v5.0, we no longer require a list of IP addresses.
The IP list appears in v5 Help About is a reference to exactly which IPs are actually in use in all of your connections. This list is automatically generated based on your existing connection configuration.
At run time, the software automatically validates how many IPs you are using against what you are licensed for. If your configured connections exceed the IP count you are licensed for, your sync will end with a License Key error.
For more help with obtaining a license key, please contact support@DirWiz.com.